I'm extremely satisfied with the service that was provided to me yesterday. They are courteous, and have great customer service skills. They have been taking care of my vehicle over 9 years. Way to go guys!! HOWEVER my ONLY concern is I have just recently retired, and on a fixed income & $700.00 is a LOT of money. I'm sure that you have many customers that think that's a tear drop in a ocean, but unfortunately, I'm not one of them. Please don't get me wrong. I will continue to have them serve my car, no doubt. What would REALLY be great if they could offer something like "FREQUENT CUSTOMER'S" a nice discount..kinda like the Airlines do.."Frequent Fliers" I understand this is a business, and have to make a profit as well as paying bills, employees, of course your overhead expenses. I'm just saying, maybe something like every $100.00 spent, again, "maybe" 10% off..or something.