The moment I walked in I was greeted by two individuals both extending their welcome. Dennis ask if he could assist. This was my first visit to Pro Import. I asked for a diagnostic test and presented two coupons for additional service. My request was documented accurately and bot free services were honored; 1. an alignment check & 2 an engine diagnostic check. A print out gave me the results. A car check was performed for $75.00 and the results were very useful to future services needed. I have been around the landscape for many decades and I have a limited auto background. Bottom-line, Pro Import earned my future business especially because the service tech, Tighe (sp) , was outstanding after I had a conversation with him asking for an in-depth explanation of what he found. Terrific responses in a dialogue that anyone could understand. Would I recommend this service center; YES. Would I return Again & again.